FIX AUTO LABELLE — Car Repair in Laval

Reviews of FIX AUTO LABELLE

• Levi

  Added 2016.09.07

  10. The car will be painted again to Nissan
• Anthony

  Added 2016.05.18

  - they refused to give me an estimate before i even signed the contract promising my cars repairs at their shop.
• Ethan

  Added 2016.03.19

  1. one of my cars was involved in an accident
• John

  Added 2016.01.23

  5. After 4 days, I have received the confirmation that the car is ready . I was happy but my happiness stopped in the moment I saw the car. The front bumper was painted with a lighter color ...funny but not funny for us.( me and my daughter that came to help me to bring home the car)
• Emilia

  Added 2016.01.16

  A bad experience...
• Zoe

  Added 2015.10.12

  Went for an Estimate for a bumper for my car. Was told I would get a call back for an appointment. Been 2 weeks & still havent gotten a call back or a response as to when they are available as my insurance had sent me there. Lousy service & over estimate.
• Jason

  Added 2015.10.01

  6. I have explained that is ridiculous and I cannot accept that job. They assure me that the car will be done next week and they offer us a courtesy car.
• Emily

  Added 2015.09.25

  In short,
• Jameson

  Added 2015.09.04

  2. Who pays my time???
• Maya

  Added 2015.06.07

  short story ? NO...very complicated
• Jaxson

  Added 2015.01.30

  2. my insurance company sent me to them ( the car is under leasing and must be repaired to dealer) I didn't know from the beginning...
• Addison

  Added 2014.12.21

  No way to have a constructive discussion with him...I called my insurance company and I have explained everything. Finally, I have decided with them to go to Nissan for authorized expertise.
• Madeline

  Added 2014.12.17

  -Then they charged me about 450$ of taxes. Once got home, took a look at the receipt and says i owe 0$ in taxes. Called them questioning this and they told me they will send a revised receipt which im still waiting for...
• Xavier

  Added 2014.10.06

  9. The final story - Fix Auto Labelle chose the wrong color
• Isaac

  Added 2014.09.16

  all in all, a terrible experience from A to Z.
• Hannah

  Added 2014.09.12

  Very slow but the people there are very pleasant .....some days the car was not even touched , how do i know will you ask .....well my car is fitted with the communication device that tells you if its unlocked ,running ,position etc ....a few scratches on a bumper and a light took them 6 days not counting weekend as its not open , when i finally got the car back one of the little dent on the bumper had been resprayed over it without even being filled in to remove dent , when i showed the dent to the lady she was pretty embarassed , as i did not want to get into another at least 4 days of not driving my car i told her i ll survive as it is a really small dent but really i dont think its very professional to return a car without noticing it before hand , to be fair , the lady said they will write it down in the file that the job was not done properly so if we want to come back we can get it fixed but it is still not very professional to give back something not perfect .....worse of all my insurance recomanded them as approved by them.
• Isaac

  Added 2014.09.11

  7. After 4 days, the car was ready but again, big surprise...the same paint, nothing new, they didn't touch the car to fix the problem. They told me on the phone that the car is ready and they offer us as a " gift" for all inconveniences to push back on side clamp the back bumper and to clean some black marks and I have appreciated but in reality, they did that only to close my mouth, to stop complaining about the real issue.
• Sadie

  Added 2014.08.15

  3. first day to them...they was very nice and send me to "Entreprise" to have a courtesy car. There, they asked me to pay an extra insurance for that car and I have refused to pay and to take the car.
• Logan

  Added 2014.05.16

  -when finally given the contract, they tried charging me deductibles when my insurance clearly told me i had nothing to pay.
• Charles

  Added 2014.05.06

  I have few questions for Fix Auto Labelle owner and I'll appreciate if has a strong character to answer online:
• Aaliyah

  Added 2014.04.10

  1. How can have such an attitude of indifference knowing that it is his fault (company fault)
• Caroline

  Added 2014.04.01

  4. I went back to Fix Auto Labelle and I have explained that is not fair to pay that insurance and I call my insurance company to complain.
• Lucy

  Added 2014.01.16

  -when dropping off car, they told me they have no more cars just Yaris' so i can go to enterprise and deal with separate headaches over there for a regular car
• Jaxon

  Added 2013.12.09

  Do not recommend.
• Maverick

  Added 2013.12.08

  AVOID AT AL COST!!!!!
• Savannah

  Added 2013.11.20

  8. I get in contact with Francois Castellou ( owner ) that start to explain to me that is normal to have a different color on the bumper??? and the paint on plastic has a different shade than on metal and told me to move the care on sunlight to see that I'm wrong. After I have moving the car as he asked was more evident that is not the same color but he continued to try to convince me. I said...ok, I can be color- blind but how you can explain that on my photos we see the same color difference??? The photos are fake???No comments...
• Madeline

  Added 2013.10.02

  Had the back bumper replaced after an accident ( was sent there by my insurance) . The car was towed to their facility from my work place, and I got it back 9 days later directly at enteprise where i dropped off my courtesy car. I soon realized that they had painted the new bumper with the wrong paint code. This was confirmed by my dealer and the insurance inspector who reviewed the reparation after i placed a complaint. I also noticed My phone's charging cable disappeared from the car .... Its not worth much but they completely lost my trust right there . I wont be going back .
• Connor

  Added 2013.04.21

  Terrible experience overall, don't even know where to start.